Well quick updates...

Been very busy for the past 2 weeks - internal meetings, offsite meeting with potential external facilitators, full day training, trying to finish the never-ending emails (still a 1oo sitting in my mailbox) and preparation for next week's global meeting. Frankly speaking, the overdosage of human interactions drained away much of my energy. I just wish I have more time to myself, alone. Winnie's "body machine parts" are wearing off, but she will endure.

I nearly lost my top for the first time at work today. Not because of my colleagues or work. Nearly lost it while trying to explain and clarify things on the phone with the hotel person who managed our events a fortnight ago. To cut the long story short, the need for clarification came about because one participant paid for extra one night room charge, which he was not suppose to pay. I'm pretty sure the hotel made a mistake and thought we had already clarified it, immediately after the participant highlighted the check-out date error. So I called the hotel today, requesting them to reverse that one night charge to his credit card account. The hotel organiser insisted my guest had blocked his room till that date, so he was obliged to pay. Both of us spoke louder, and trying to fight for our own case. To be honest, deep inside me, I was shivering. I just don't know how to argue unfazed. But I know I have to be firm and clear because the group confirmation list showed that my guest should check out a day earlier, so he should not pay for that extra night. With that piece of "evidence", I forwarded it to them and insisted a refund! Hate that "negotiating" process... Well, outcome is she will check the list and get back to me via email. This is how it ended. Shall wait for their response... Heh sorry my short story ended up long xD

I'm eexcited for next week's trip, but behind that excitement contains a tinge of anxiety. Tasked to make presentation to a group of program managers, most of whom I've not met before. My boss considered this a development opportunity for me. I thank God for this opportunity. Please pray that I'll not be a blurry head, be street-smart in overseas, and my presentation goes well. I know I will also miss hokkien mee, chicken rice, laksa and the people here, although it's only a week! Ha!